Dispatch 24/7/365
Lockout Service
Keys inside, fob dead, app not talking — we open the car without breaking a window.
Base price
$140
Prices are base. Tax and tip are added at checkout.
Arrival
Under 45 minutes in metro areas, up to 90 minutes in outlying areas. Live ETA by text once dispatched.
Non-destructiveEV + gas
When to call this in
Signs this is the right service.
- Keys locked inside and the phone app will not unlock the car
- The key fob battery is dead and there is no mechanical key with you
- A child or pet is locked in and you need this now
- The door latch has failed in the closed position
How it works
What happens after you call.
- 01
Confirm you are the owner
We check registration, insurance or the app account against the vehicle before anything is opened.
- 02
Choose the safest method
Air wedge and long reach, a lockout tool, or a manufacturer-approved procedure — whichever opens the car with the least risk to trim and seals.
- 03
Open and inspect
We open the door, check the seals and glass, and make sure nothing was damaged in the process.
- 04
Get you moving
If the fob battery is the problem we replace it on the spot when we have the size, or get the car started another way.
What is included
- Non-destructive entry with professional lockout tools
- Ownership verification before entry
- Damage check on the door, glass and seals
- A fob battery replacement when we have the correct size on the van
What is not
- Replacing a failed latch or lock actuator
- Locksmith key cutting or programming
- Entry to a vehicle you cannot prove you own
Questions about lockout service
Straight answers.
Will this damage my door?
Not when it is done properly. Air wedges and reach tools are designed for this. We inspect the seals and trim with you before and after.
What proof do you need?
Registration in your name, insurance listing you, or a signed-in app account for that vehicle. No proof, no entry — that protects every driver, including you.
My EV has no keyhole at all. Can you still open it?
Yes. Cars without visible keyholes still have mechanical release points or a documented entry procedure, and we carry the tools for both.
What if a pet is locked inside?
Say that on the call. It goes to the top of the queue and we will talk you through immediate options while a unit is moving.
Can you make a new key?
No. Key cutting and programming needs a dealer or a locksmith. We will point you at the nearest option.
Related services
Also on the van.
Available in 151 cities. Full locations index → · 151 city pages, home market Chicago, IL.
Dispatch is awake
Lockout Service starts at $140.
Under 45 minutes in metro areas, up to 90 minutes in outlying areas. Live ETA by text the moment we dispatch.